Striving to go beyond just mobile and Internet services, Batelco has developed innovative schemes to please customers and show the company’s consideration of all ages.
Over the past year, Batelco has worked tirelessly to provide customers with the best quality service. Various new services have been manufactured to appeal to a wide variety of the public and to meet customers’ personal needs and wants.
One such popular campaign is the online cinema booking service, whereby customers can buy tickets from their Batelco phones or online, saving them the hassle of waiting in line at the ticket booth. Batelco’s entertainment portal is another such service and is an ideal place to visit to keep up-to-date with music, images and news. Similarly, customers can use Urfilez, an online music store app for the region, which is also available for use on mobile devices.
These schemes have all been tailored to the youth market primarily, to fit the fast-paced, and somewhat impatient, lifestyle that students and young people lead and allow this sector to keep in ‘the know’ 24/7. Batelco continues its commitment to interest young people with a student-specific package, where students can receive 200 MB free data and 100 free SMS for a minimum charge.
Batelco also has considered other dominant customer demographics when devising price plans, such as a ‘red carpet’ experience that is given to high net worth individuals. Services are included such as ongoing exclusive offers and promotions throughout the year, dedicated personal account managers available around the clock, priority access to the latest products available, first-class treatment and invitations to special events and a priority when being served at the retail shops and call centres.
A number of deals are currently running for customers to save money and enjoy added convenience. The ‘Super Smart’ package can be chosen for a wide variety of popular handsets and is priced at BD25 per month and includes free data, 200 free minutes and 75 free SMSs per month.
What to expect this year
The New Year has begun with news from Batelco that will please all Internet customers. Broadband users can now benefit from upload speeds which are up to four times faster reaching up to 2 Mbps, an upgrade which is available for new and existing residential customers. Batelco prides itself on being the prefered entertainment and gaming ISP in Bahrain with its broadband service chosen by most customers, especially gamers and heavy users who seek the most reliable services, with high download and upload speeds.
Also in the pipeline is the launching of a wide range of customer value propositions to ensure that customers are entertained whilst using the Batelco network. This will include smartphones, entry level and social media devices, as well as the ongoing promotions on services.
Visit www.batelco.com
|
