Key Appointments Made to Gulf Air’s Senior Executive Management Team
by: BTM - Sat, 02 Mar 2024
Gulf Air Group Holding has announced new appointments to the senior executive management team. Bringing a wealth of experience to their new roles are Captain Qasim Ismaeel who has been appointed as Chief Operations Officer succeeding Captain Suhail Ismaeel following his retirement, and Hanadi Alaali who has been appointed as Chief Customer Experience Officer.
Captain Qasim will lead the operational departments, including Flight Operations, Ground Operations, Safety and Emergency, as well as Crew Management. He has served Gulf Air for over 30 years, most recently as the Head of Flight Operations.
With over 20 years of experience, Ms. Hanadi, will be focusing on building customer comfort and satisfaction, driving continuous enhancements to customer service, and elevating the travel experiences of Gulf Air passengers. Furthermore, she will be managing Gulf Air’s loyalty programme, ‘Falcon Flyer’, leading a customer-centric approach, and maintaining the airline’s competitive capacity.
Tags #btm march 2024 #bahrain gulf air #business in bahrain #business news bahrain #business bite #bahrain aviation news #gulf air operations #gulf air careers bahrain #gulf air falcon flyer #gulf air customer experience #gulf air executives #gulf air appointments #gulf air management #gulf air bahrain
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