Sat, 26 May 2018
Bahrain-headquartered Silah Gulf recently participated at The Middle East Call Centre Conference showcasing its comprehensive customer experience solutions portfolio, including GCC contact centre near-shoring capabilities, telemarketing and latest digital solutions such as robotic desktop automation, speech analytics and chatbots.
Silah’s CEO, Ricardo Langwieder-Görner, delivered a keynote speech highlighting the latest customer experience trends and how digital is transforming the service industry. And Silah Gulf was awarded two industry accolades – the regional ‘Problem Solver’ award and ‘Social Inclusiveness’ award. Both were bestowed in recognition of the company’s video conferencing contact centre solutions catering to the needs of the hearing impaired in Bahrain.
Commenting on the event, Ricardo Langwieder-Görner says: “We live in the era of customer experience, but while digital dominance, robotic process automation, AI and data supremacy are transforming the way we do business, technology alone will not meet today’s customer expectations. Today’s business solutions need to embrace new technologies, but with a human touch and a purpose to add value to society. Silah is at the forefront of this transformation and I am honoured to accept the two industry awards on behalf of my team.”
By using this site, you affirm you are above the age of 18. We strongly encourage parents to let children use the site under their guidance only and to monitor their use as well.
You may browse the Site without registering for an account. You will be required to register for an account to use certain features of the Site, such as purchasing a ticket. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. Your account username and password are personal to you. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. You may not transfer or sell access to your account. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. You may not use another user's account without that user's permission. You will immediately notify us if you discover any unauthorized use of your account or other account-related security breach. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone else's rights. You will have no ownership in your account or your username. We may refuse registration, cancel an account or deny access to the Site for any reason.
You agree that you will comply with all applicable laws, rules and regulations, and that you will not:
Users should be assured that all their information is safe and is not under any circumstanced used by us. We only monitor this information to graph trends and consumers interests so we can serve you better. We do not share any information with third parties.
We share information with vendors who help us manage our online registration process or who fulfill your purchases. We also share information with our business partners, those who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies. You should read those policies to learn how they treat your information.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a promotion.
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below. We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.
Feel free to contact us: info@bahrainthismonth