stc Bahrain and TRA Strengthen Consumer Protection Measures

by BTM

Mon, 03 July 2023

stc Bahrain and TRA Strengthen Consumer Protection

A set of Undertakings have been signed between stc Bahrain and the Telecommunications Regulatory Authority (TRA) to assure the protection of consumers. These Undertakings demonstrate stc Bahrain’s dedication to providing clear and understandable information, promoting billing transparency and accuracy, responsible promotion of services and products, and maintaining high service quality levels.

stc Bahain’s dedication to fostering trust and delivering an exceptional customer experience is further exemplified through these undertakings that will be implemented by September 1. “We take immense pride in prioritising customers’ needs and safeguarding their interests. As a result, we have forged a close working relationship with the Telecommunications Authority, ensuring that we continue promoting our consumer protection measures,” says stc Bahrain CEO, Eng. Nezar Banabeela. 

The Undertakings by stc Bahrain are in line with the TRA’s efforts to strengthen consumer protection measures and empower customers with greater transparency.