In line with its digitisation strategy, Bahrain Islamic Bank (BisB) officially unveiled its completely revamped design for the Bank’s Financial Mall located in Riffa, revealing a completely new innovative design.
Aptly named the Riffa Innovation Hub, the new space combines the best of both: traditional and digital experiences in a single space. One floor is dedicated to traditional customer service representatives complete with customer service agents offering their usual services. The other full-fledged digital floor is equipped with self-service machines and digital services dedicated to its customers that prefer to complete their banking transactions independently. The Hub also includes the locally-owned coffee shop, Roast, which was selected as the hosted business through a competition held last year.
The digital floor allows customers to perform a multitude of transactions aside from open accounts, apply for financing, maintain or update their records and even speak to a bank representative through a video screen as an added option.
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