Thu, 06 August 2020
Ebrahim K. Kanoo, the sole distributor of Toyota vehicles in the Kingdom of Bahrain, has won the Gold Trophy of the Customer Delight Excellence Award (CDEA) from Toyota Motor Corporation (TMC).
General Manager for Toyota Motor Corporation’s Bahrain Representative Office (TMC BRO), Yoshiyuki Koike presented the award to Ebrahim K. Kanoo Senior General Manager for Aftersales, Michael Goode at the Toyota Plaza in Tubli.
“Since the company’s inception almost 70 years ago, Ebrahim K. Kanoo has always put customer satisfaction at the forefront of our business. We are truly honoured to receive this award, which highlights our dedication to Toyota’s Kaizen culture of perpetual improvement.,” said Mr. Goode.
This is the ninth consecutive year that Ebrahim K. Kanoo has received the prestigious Gold Trophy award for their exemplary achievements in promoting customer delight, which have been used as a model for other dealerships around the world.