Bahrain’s Al Haddad Motors came away with the award for Best Customer Services CSI Improvement 2019 at the annual MBCME (Mercedes-Benz Cars Middle East) Customer Services Conference, held in Dubai.
The awards were presented by the Director of Customer Services at MBCME, Thilo Grossman, to the Aftersales Manager of Al Haddad Motors, Ian Beattie, the Parts Manager, Jorge Roldao, and the Marketing Manager, Imran Ali.
Al Haddad Motors has recently taken extensive measures to improve its customer experience. The Mercedes-Benz Customer Service Centre located in Salmabad has been revamped to reflect the MAR 2020 vision and is now better equipped to welcome customers with state-of-the-art technologies and an enhanced layout.
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