In the 2018 J D Power Initial Quality Study (IQS), industry benchmark for new vehicle quality in the US, Nissan brought honour by topping three vehicle segments, and finishing in the top three in two others.
The Nissan brand showed improvement from last year by eight problems per hundred vehicles (PP100) to an overall average of just 85 PP100, which resulted in the best performance of all non-luxury Japanese brands.
The Nissan Maxima won large car honours with 57 PP100, while the 2018 Nissan Frontier was named the top-rated Midsize Pickup for the third year running. On the Midsize Car front, with a 65 PP100 score, the Nissan Altima, too, achieved top honours.
“Nissan’s J D Power IQS results for 2018 are encouraging because they reflect customer satisfaction directly from the people who buy and lease our vehicles,” says Mark Swenson, vice president, total customer satisfaction, Nissan North America.
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