Genesis Middle East and Africa HQ has launched Genesis CARE, a warranty extension policy for its vehicles to support customers who may face difficulties in getting vehicle maintenance due to restricted access to service centres during the COVID-19 pandemic.
The programme aims to ensure that all Genesis vehicles with original warranties expiring between March 1 and April 30 will benefit from a warranty extension of up to three months until May 31. All warranties that are originally due to expire in May will also be guaranteed coverage until the end of the month.
Hyundai Motor Company has launched a similar programme. Hyundai CARE offers a warranty extension policy for its vehicles worldwide.
The companies’ regional boss, Bang Sun Jeong, said: “We appreciate that many of our customers may have limited or no access to vehicle servicing during these extraordinary times.
“We wish to set their minds at ease regarding eligibility for warranty repairs and related services in the coming months. Not only do we care about our customers’ health and safety, we care about the ‘health’ and safety of their vehicles as well.”
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